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1. Parties

1.1         This Service Level Agreement (“SLA”) is made between the school named in this Agreement (“Client”) and the Hertfordshire Music Service (“HMS”) and has been entered into on the date stated in the signature page of this SLA. It is not made with or by any individual teacher employed by HMS.  Both parties agree to act in good faith and in a reasonable and timely manner with regard to the operation of the SLA.

1.2         Direct Billed: Where the Client has agreed for HMS to manage the billing of instrumental lessons, the pupils accessing these lessons will be referred to as “direct billed” which means HMS will invoice the pupil’s family directly and the Client will have no responsibility for issuing invoices for this tuition.

1.3         School Billed: Where the Client has requested to manage the billing for instrumental lessons themselves, the pupils accessing these lessons will be referred to as “school billed” which means the Client will be responsible for managing the financial implications of this service e.g. debt and invoicing. Any costs from the delivery of “school billed” lessons will be incurred by the Client. All other services requested by the Client e.g. curriculum music tuition or choir leadership will be considered school billed.

1.4         These terms and conditions form the basis of the contract between Hertfordshire Music Service and the Client. The Client is subject to and agrees to be bound by these terms and conditions. HMS reserves the right to vary these terms and conditions at any time and without notice. Any determination made by the Chief Operating Officer arising from the terms and conditions shall be final.

1.5         HMS does not accept responsibility or liability for the use of any Hub Partner or third party services.

2. Purpose

2.1         The purpose of this Agreement is to provide schools with the opportunity to purchase additional high quality instrumental/vocal tuition, support, training and/or advice on all aspects of music provision. HMS will work collaboratively with the Client to support the selection of services that best meet their needs.

2.2         The SLA defines the rights and responsibilities of both HMS and the Client, and the details of the services to be provided by HMS, its charges, performance standards, who will provide it and how it will be monitored. It also details any responsibilities that must be met by the Client to enable the services to be provided.

3. Duration

The Service will be provided from 1 September 2021 to 31 August 2022 (“Term”) and shall automatically expire at the end of the Term, unless the parties mutually agree in writing to extend it.

4. The Service - School billed activities

4.1         To provide flexibility within the SLA, HMS will allow the Client to vary the SLA at three set points in the 2021-22 academic year.

4.2         Client’s Ability to Vary the SLA

Written notice by email to westareaschools@hertfordshire.gov.uk or eastareaschools@hertfordshire.gov.uk is required to cancel or amend any requested school billed services for the following billing period (based on a 3-term system) by the following dates.  For cancellations received after these dates, the Client may be charged in full during the subsequent billing period.

  • By Monday 11 October 2021 for cancellations or amendments effective from Wednesday 5 January 2022
  • By Monday 31 January 2022 for cancellations or amendments effective from Tuesday 19 April 2022
  • By Monday 16 May 2022 for changes effective from Thursday 1 September 2022

4.3         HMS’ ability to Vary the SLA

HMS reserves the right to vary the programme of services it provides for the final school term (19 April 2022 – 31 August 2022) based on future Music Education Hub funding awards from Department for Education via Arts Council England which are outside its control.  The Client will be consulted, and a mutual agreement will be discussed.

4.4         Cancelling a school billed service: By entering this SLA, the Client understands that teachers will be booked based on their requests, and the Client is liable for all charges arising from the requested provision for at least one billing period.

4.5         When HMS receives requests from the Client for services, they will work in partnership with teachers to timetable HMS activities. If HMS is in a situation where they are unable to provide the services detailed in this SLA with available teachers, they will engage in conversation with the school to find a resolution.

4.6         Any additional services or teaching hours/weeks above the initially agreed service provision must be requested and arranged in advance between the Client and HMS. The Client must not engage HMS teachers in private arrangements.

4.7         HMS and the Client may, by agreement, vary the SLA to incorporate further activities as the needs of both parties develop, and the service has to adapt to accommodate changes in need,  on additional roles.

4.8         Unless specified, it is assumed any services delivered to the Client by HMS will last a full academic year.

5. Key Performance Indicators

HMS is required to provide data to monitor KPIs as well as to collate reports for Arts Council England.  The Client agrees to provide a full and complete annual data return relating to school based musical activities in the previous academic year to HMS, including reporting on all protected characteristics categories as well as instrumental and vocal tuition upon request within 30 days.

6. Charging

6.1         HMS charges cover all personal on-costs involved with recruitment of staff and reflect the specialist training, experience and skill of the teachers as well as quality assurance throughout the Term of the SLA.

6.2         The hourly charge for HMS instrumental tuition for 2021-22 is £42 per hour.

6.3         Charges for all other HMS services are detailed in the Services to Schools Brochure 2021-22.

6.4         Fees are reviewed annually.

6.5         Any missed sessions may be rescheduled in a different billing period to the original missed session but will be rescheduled in the same academic year.

6.6         HMS will endeavour to provide a cover teacher in cases of staff absence, or when an HMS teacher is unable to offer lessons online or face to face.

6.7         School Billing: The Client must provide notification to the HMS teacher at the start of each term, or at least four weeks in advance, of any days where; pupils will be unavailable for a lesson due to a school commitment; or a suitable room/space at the school will be unavailable. The Client will be charged for missed sessions where sufficient written notice has not been received.

6.8         Direct Billing: Where the number of lessons delivered differs from the number of lessons invoiced at the end of the academic year, a credit/debit will be applied where required.

6.9         School Billing: When the Client cancels a lesson, HMS will endeavour to reschedule the lesson/s provided that a minimum of four weeks’ notice has been received.

6.10       School Billing: Where minimum notice for cancelling school billed lessons is not given to the HMS teacher, no credit will be due if the HMS teacher is unable to reschedule and the Client will be liable for any charges.

6.11       If an HMS teacher misses a session due to e.g. illness or travel delay, they will endeavour to reschedule the session, or a credit will be issued where rescheduling is not possible. No credit will be due for fully subsidised activities.

6.12       All HMS services are available via an online alternative as part of the Blended Learning offer to all Clients when needed. HMS will make every effort to support Clients and their pupils to access online learning when required. All HMS services will be chargeable during times of national restrictions or when face to face lessons are not possible. In a few instances, online lessons may not be suitable for certain pupils – HMS operates an escalation process for requesting the charges for HMS services to be waived in these specific circumstances.

7. Quality Assurance, Feedback and Data Protection

7.1         HMS will provide performance management and professional development opportunities for all its teachers. HMS will also work in partnership with the Client to ensure effective quality assurance and monitoring of the teaching and learning provided by HMS.

7.2         HMS reserves the right to change the HMS teacher, either temporarily or permanently with no notice.

7.3         To assist with improving the services on offer, HMS requests that the Client assists with regard to gathering evidence in the form of feedback from teachers and young people, data, videos and photography, subject always to securing the requisite consents from individuals to take images and collect data.

7.4         All data is collected, stored and deleted in line with HMS Privacy Policy available here.

8. Billing

8.1         For all services, including subsidies offered to pupils by the Client, that are delivered by HMS and chargeable to the Client, the Client will be charged on a termly basis. A billing report will be sent to the Client in advance of a charge being issued.

8.2         In the event of an emergency or closure of the Client’s site due to an event outside HMS control (e.g. force majeure, a pandemic, flooding, heavy snow or industrial action), where possible, all HMS services will be delivered online or rescheduled within the academic year. At the HMS teacher’s discretion, any missed sessions may be rescheduled. No credit will be due if the HMS teacher is unable to reschedule and the Client will be liable for any charges for HMS services as a result.

8.3         If closures extend beyond 7 consecutive days, it is expected that all HMS services will be delivered online. HMS reserves the right to only reschedule or credit up to one lesson in the case of an extended closure as it is expected all HMS services will be delivered online within 7 days of the initial closure date.

8.4         Any queries HMS receives relating to school billed lessons will be directed to the contact email address given by Client in the SLA request form.

8.5         Direct Billing: HMS will invoice all direct billed pupils for 11 instrumental/vocal lessons in each of the 3 billing periods (Autumn, Spring and Summer) that instrumental lessons take place.

8.6         School Billing: Services are chargeable once lessons have been requested by the Client and are payable once a billing advice has been sent.

8.9         Lessons for direct and school billed pupils may begin before charges have been issued.

8.10       In the event of any pupil encountering financial difficulty, HMS should be contacted immediately to discuss available options for payment. Failure to either make payment or to contact us will lead to the cancellation of tuition.

8.11       Trial lessons/sessions are not offered unless they form part of an authorised special promotion.

8.13       Direct Billing: HMS can apply school subsidies offered by the Client for direct billed pupils e.g. for GCSE pupils or for using the Pupil Premium Grant to support instrumental lessons. The Client must complete and return a school subsidy form in order for HMS to apply these subsidies to direct billed pupils. Where the Client does not return a subsidy form, all pupils applying for lessons at the Client’s school will be charged in full.

8.14       Remission of Fees of 100%, 50% and 25% is available to eligible pupils, funded by the Music Education Hub grant and further details are available online here.

9. Complaints and Compliments

Please direct any notices, complaints, compliments or comments regarding the service you receive to:

Ben Stevens

Director of Music, Hertfordshire Music Service

Central Office, Mid Herts Centre for Music & Arts, Birchwood Avenue, Hatfield, AL10 0PS.
Tel:  01438 845897
Email: benjamin.stevens@hertfordshire.gov.uk

10. Services Offered

The full list of HMS services available to schools for the 2021-22 academic year is detailed in the Services to Schools Brochure 2021-22. There is a request form available which can be used to request HMS services for the 2021-22 academic year.

HMS will accept requests for services throughout the 2021-22 academic year, however any provision offered may be dependent on:

  • Availability of suitable teachers
  • Availability of instruments or equipment
  • Availability of space or suitable resources at a school

Once a request is submitted, any changes must be made in line with the notice periods detailed in Section 4.

11. Instrumental Lessons

Sessions

11.1       HMS will schedule 33 instrumental lessons over academic year, either face to face or via a virtual learning platform (e.g. Musictutors.co.uk).

11.2       Due to the uneven duration of school term time, the number of lessons/sessions offered in each school term may vary but the total number of lessons scheduled over the duration of this Agreement will be 33.

11.3       For direct billed and school billed pupils withdrawing from lessons at the end of the Autumn or Spring term where the lessons offered exceeds the amount charged, HMS reserve the right to charge for the extra lessons.

11.4       Attendance records are kept for invoicing and record keeping and used as the source of information for any queries about accounts.

11.5       Direct Billing: Direct billed lessons will begin as soon as possible following receipt of a completed enrolment form.

11.6       School Billing: School billed lessons will begin as soon as possible following receipt of a request for or extension of existing HMS teacher time from the Client.

Instrumental and Voice Teaching

11.7       Direct Billing: All direct billed pupils will be given access to an online platform approved by Hertfordshire County Council in order to access HMS online lessons if required.

11.8       School Billing: The Client must provide an online platform for HMS teachers to deliver online lessons where face to face lessons are not available or accessible.

11.9       Teaching is normally given individually, or in shared/small group lessons, based on age, instrument and musical progress.

11.10     The default lesson types offered are:

a.    Individual 20 minute lesson

b.    Individual 30 minute lesson

c.    Shared 30 minute lesson

d.    Group 30 minute lesson (3-6 pupils)

11.11     School Billing: Other lesson types may be offered in agreement with the Client at their request.

11.12     A standard group lesson is of 30 minutes duration and will consist of between 3 and 6 pupils.

11.13     The size and membership of a group may be subject to change without notice (e.g. due to differing rates of progress).

11.14     Direct Billing: For direct billed pupils, when a group 30 minute lesson (minimum 3 pupils) reduces to just two pupils, unless a suitable pupil is immediately available to replace the leaver, then the lesson will be offered in the next academic term as a shared 30 minute lesson, charged at the shared 30 minute lesson fee.

11.15     Direct Billing: For direct billed pupils, when a shared 30 minute lesson reduces to just one pupil, unless a suitable pupil is immediately available to replace the leaver, the lesson will be offered in the next academic term as an individual 20 or 30 minute lesson, charged at the appropriate individual lesson fee.

11.16     Direct Billing: For direct billed pupils, when a pupil is enrolled for a group or shared 30 minute lesson and no other suitable pupils are available to commence the requested lesson, they may be offered an individual 20 or 30 minute lesson, charged at the appropriate individual lesson fee. Pupils can also request to remain on the waiting list until HMS can integrate other pupils to make a viable group or shared lesson.

11.17     School Billing: For school billed pupils, queries regarding any aspect of the administration and billing of lessons should be and will be directed to the Client.

11.18     HMS will not give tuition to a pupil who receives lessons on the same instrument from another (non-HMS) teacher.

11.19     Progress is monitored continuously.

Time of Lessons

11.20     School lessons normally take place during the school day.

11.21     The Client agrees to display the instrumental lesson timetables submitted by HMS teachers somewhere that pupils can check the time/day of their lessons.

11.22     The Client accepts that instrumental lessons will usually result in a pupil being withdrawn from their normal school classes for the duration of the lesson.

11.23     The HMS teacher is not responsible for escorting children to/from lessons, although the HMS teacher will make every effort to ensure attendance is consistent.

11.24     Direct Billing: The HMS teacher will agree a time and day for regular instrumental lessons with the Client and share a timetable with parents/carers directly by email.

11.25     School Billing: The HMS teacher will agree a time and day for regular instrumental lessons with the Client and the Client will be responsible for sharing the details with pupils and the parent/carer.

Liability

11.26     HMS does not accept liability for loss or damage to pupil’s instruments or personal possessions.

11.27     Parents/carers should arrange appropriate insurance for musical instruments and equipment provided for lessons, often available under existing contents insurance policies or specialist insurers. 

11.28     Lessons missed by pupils without sufficient notice due to reasons including, but not limited to, forgetfulness, short term sickness, school trips/activities, revision leave, exams etc. will not be rescheduled or credited. However, in exceptional circumstances (e.g. a medical appointment) and if written notice is given to the HMS teacher, at their discretion, the HMS teacher will endeavour to reschedule the lesson (e.g. through an extra lesson or a double lesson). No credit will be due if the HMS teacher is unable to reschedule a lesson missed without sufficient notice.

Missed Instrumental Lessons

11.29     When an HMS teacher misses a lesson due to illness or travel delay, they will endeavour to reschedule the session (e.g. through an extra lesson or a double lesson) or a credit will be issued where rescheduling is not possible. No credit will be due for fully subsidised activities.

11.30     Missed lessons may be rescheduled in a different billing period to the original missed session but will be rescheduled in the same academic year.

12. Services Offered

First Access

12.1       Due to limited funding, applications will be required to access the fully subsidised HMS First Access programme. The programme will be fully funded for up to one year group in any eligible school (pupils must be in KS1 or 2 and not participated in the First Access programme in the past) in 2021-22 and provision will be offered based on the applications received.

12.2       The Client may wish to purchase the programme for additional year groups or if an application for fully funded provision is unsuccessful.  This will only be possible subject to teacher and instrument availability and timetabling considerations.

12.3       The cost for non-subsidised First Access tuition is £1,800 per year for each class inclusive of instrument loan.

12.4       Each class First Access session will last 45-60 minutes dependant on the instrument setup requirements.

12.5       Each pupil will receive an HMS loan instrument for the duration of the First Access programme free of charge.

12.6       Once pupils have been taught how to safely look after their instrument, the pupils may take the instrument home to practise between sessions. The Client must assist in reminding pupils to bring their instrument to school for each First Access lesson. Further details and guidance will be supplied by the HMS teacher to the Client and pupils directly.

12.7       A total of 22 whole class sessions will be offered during the Autumn and Spring terms, followed by 11 sessions of up to 60 minutes group lesson time for pupils who wish to continue learning in the Summer term 2022.

12.8       The Client must provide a designated member of staff (preferably a class teacher) to be present at all times during delivery of First Access sessions and actively involved with the learning, ideally learning the instrument alongside the pupils.

12.9       The Client should ensure their member of school staff assists the HMS teacher in monitoring individual pupil musical progress throughout the First Access programme.

12.10     As sustained instrumental learning has been shown to strongly support wider academic attainment, the Client must not remove pupils from the First Access session for intervention or ‘catch up’ tuition wherever possible.

12.11     The Client should create at least one performance or presentation opportunity for the pupils to share their new skills.

12.12     An interactive whiteboard (or computer linked to projector) and good quality sound system should be made available by the Client if required by the HMS teacher.

12.13     A suitable space must be provided by the Client where instruments can be stored safely away from any risk of damage through heat, direct sunlight, damp and obstruction.

12.14     Follow-up tasks, as can be reasonably expected to be performed by the class teacher before the start of the next session should be completed on time to allow the smooth running of the next session. Some examples may include labelling instruments, providing children’s name stickers or copying of written resources.

12.15     The Client will undertake to meet the cost of damage or repair to HMS loan instruments caused by wilful neglect or inadequate storage arrangements during the period of the loan.

12.16     The Client should support the ambition of the HMS First Access programme by sharing invitations or messages about performances, presentations or HMS extension activities to parents/carers.

Ensembles and Choirs

12.17     HMS teachers can deliver an ensemble or choir in any genre and combination of instruments as requested by the Client.

12.18     Ensemble and Choir sessions are charged at £42 per hour in the 2021-22 academic year.

12.19     Sessions are provided over 33 weeks and the minimum booking is 11 weeks.

12.20     The minimum duration of the booking is 30 minutes per week.

12.21     Any changes or additional requests must be made in line with Section 4 of this Agreement.

12.22     Any concert or event that an HMS teacher is required to attend to lead an ensemble or choir will incur a fee based on the 2021-22 HMS hourly rate of £42 per hour.

Primary Music Curriculum (PMC) Tuition

12.23     The PMC tuition commitment is either a half or whole day. Hourly PMC tuition is available by exception in agreement with HMS.

12.24     The minimum commitment for PMC tuition is 33 weeks and fees will normally be charged termly.

12.25     Shorter length bookings are available, subject to specialist teacher availability.

12.26     PMC teachers are qualified teachers who will develop and lead the Client’s music curriculum. Long and medium term strategic planning is available to schools to keep after a PMC tuition booking has ended, however individual lesson plans are not.

12.27     PMC tuition can be used to provide PPA cover by teaching music to the whole school or specific year groups.

12.28     PMC bookings are confirmed once the Client has liaised with HMS to confirm specific arrangements e.g. provision requirements, hours and working patterns, charges and any additional responsibilities for either HMS or the Client.

12.29     The charges for PMC bookings are based on an annual commitment.

Curriculum Services

12.30     Tea & Symphony is the primary school support and training programme which is fully subsidised.

12.31     As part of the Tea & Symphony programme, HMS provides c. 6 twilight sessions per year and membership entitles all the Client’s staff to attend as many sessions as they wish, but places may be limited to venue restrictions. Booking may be required in advance.

12.32     All schools are entitled to receive one free partnership meeting between the Client and HMS which can result in the Client receiving a Music Mark School Music Award. All queries resulting from the use of the Music Mark website should be addressed directly to Music Mark.  

12.33     Any consultancy advice in addition to the free partnership meeting or Tea & Symphony training sessions will be charged at the HMS hourly rate of £42 per hour.

MusicFirst

12.34     HMS offers all secondary phase schools a subsidy towards the cost of any Hub partner digital music education resources.

12.35     For the 2021-22 academic year, the secondary digital music resources subsidy is £450 per school.

12.36     All queries regarding the day to day use of any MusicFirst service should be addressed directly to MusicFirst.

Charanga

12.37     For the 2021-22 academic year, access to Charanga for all primary phase and special schools will be fully subsidised in partnership with Charanga.

12.38     All queries regarding the day to day use of this service should be addressed directly to Charanga.

Bespoke Projects and Events

12.39     All bespoke provision will be designed in partnership with the Client and charged at the HMS hourly rate of £42 per hour per teacher.

12.40     All bespoke provision and resulting charges must be agreed in advance of the provision commencing.

12.41     Additional costs including but not limited to; instrument loan, administration costs or tickets will be charged in addition to the HMS hourly rate.

12.42     All provision is subject to the availability of teacher time, instruments, equipment and timetabling considerations.

Music Therapy

12.43     All provision is subject to the availability of teacher time, instruments, equipment and timetabling considerations.

Artsmark and Arts Award

12.44     HMS does not deliver or run the Artsmark programme, HMS is an Artsmark Partner organisation and can support the Client to gain an Artsmark award.

12.45     All support or consultancy and resulting charges must be agreed in advance of the Artsmark or Arts Award provision commencing.

12.46     The cost for support or consultancy is based on the HMS hourly rate of £42 per hour.

12.47     The Arts Award fee is a ‘per pupil’ fee and all charges for delivery of the Arts Award programme will be confirmed and agreed with the Client in advance of the commencement of the activity.

12.48     The SEND Arts Award provision is charged to the Client termly and costs are based on a ‘per pupil’ basis. Details of costs are included in the HMS services to schools brochure.

12.49     All queries regarding the Artsmark programme should be addressed directly to Artsmark.

13. Blended Learning

13.1       The Client agrees to give pupils and teachers access to a virtual platform for any HMS service that has to be delivered online. This includes all services requested via the SLA request form. Speakers or headphones should be made available in order to hear the HMS teacher clearly which is particularly important for whole class sessions.

13.2       Where pupils are attending school, but HMS teachers are not able to deliver lessons face to face on the Client’s premises, a laptop/tablet or similar device with internet connection, camera and microphone should be provided for HMS sessions to take place via a virtual learning platform where possible.

13.3       Where pupils are not able to attend school, every effort should be made by the Client to enable pupils to access HMS services at home through sharing links or messages from HMS teachers.

13.4       Where necessary, the Client should provide a staff member to supervise the start/end of each lesson in line with the Client’s safeguarding policy. This is to ensure a successful start and end of the instrumental lesson.

14. Safeguarding

14.1       HMS will ensure that all HMS teachers continue to satisfy the required safeguarding checks, induction training and pre-employment checks for work with children and young people.

14.2       Any 1:1 learning support assistants must remain in the class during whole class or large group provision to support the music learning of the pupils who require this additional support.

14.3       HMS will ensure the Client is informed of the required information to keep their Single Central Record updated as needed.

14.4       HMS will review and update as needed the HMS Safeguarding and Child Protection policy available to all Clients online.

14.5       HMS will ensure the Client is notified when a teacher is ill and unable to attend, by 10:00am on the given day.

14.6       HMS will ensure that the Client is kept fully informed of any changes or concerns that may arise in order that action can be taken as soon as possible.

14.7       In cases of planned absence or inability to deliver services, HMS will ensure at least one week’s notice is given, and where possible, the HMS teacher will reschedule these sessions.

14.8       The Client must ensure access to basic first aid provision or a way to call for assistance is available to all HMS teachers whilst working on the Client’s premises.

15. Client Responsibilities

It is the Client’s responsibility to:

15.1       Liaise directly with HMS teachers to inform them about any SEND pupil requirements e.g. My Support Plan details, school dress code, behaviour management or school reward policies and how the Client expects inappropriate behaviour to be managed.

15.2       Ensure HMS teachers are informed who the Client’s Designated Safeguarding Lead is and their contact details.

15.3       At HMS’ request, forward relevant key information and communications about HMS activities and opportunities for children and young people to parents/carers.

15.4       Where appropriate, ensure pupils are encouraged and given every opportunity to perform within the school, at a local HMS music centre or at external large scale events (e.g. Hertfordshire Schools’ Gala).

15.5       Manage any class registration process.

15.6       Agree all teaching dates prior to lessons commencing at the start of each term by working in partnership with HMS teachers.

15.7       Ensure that agreed dates are adhered to, and that notification of essential rescheduling requirements are reported at least four weeks in advance via email to the HMS teacher directly.

15.8       Comply with any requests for information from HMS to enable HMS to monitor and evaluate the services provided.

15.9       Ensure no fees are charged to HMS for delivering the requested HMS services detailed in this SLA. This includes any fees for room hire that may be charged to private teachers.

15.10     Ensure that the requirements of the teacher are met so that the service can be delivered effectively and efficiently. These requirements include, but are not limited to the following:

  • A suitable room be provided for the delivery of each service, that is of adequate size for the activity, free from distraction and any obstacles, ensuring that vision panels are in all doors and rooms are well ventilated and heated. Rooms should be situated where it is appropriate to play music without disturbing other activities in school.
  • The room provided to be consistent every week, with prior notice of any room changes, and suitable alternatives provided if strictly necessary.
  • Use of school Wi-Fi to access online teaching resources.

15.11     Respond as may reasonably be expected, to requests for the submission of data required for the purposes of monitoring and self-evaluation of the service, and for Arts Council returns for which continued central funding depends.

15.12     Not inappropriately seek to employ the same HMS teachers by private agreement to work directly for the school, within a 6 month period of the teacher(s) working in the Client’s school.

16. School Partner Membership Agreement

To secure a stronger partnership between HMS and Hertfordshire schools, HMS and the Client agree to the following commitments.

HMS will support music making in schools by:

  • Ensuring provision is inclusive and accessible to all young people.
  • Delivering an engaging whole class First Access instrumental programme.
  • Securing a range of world-class partnerships that support music making in all schools.
  • Assisting pupils with the loan or purchase of musical instruments.
  • Designing bespoke musical provision that suits the needs and ambitions of each school.
  • Facilitating peer to peer support networks, training and advice to schools.
  • Continuing to train, support and develop HMS teachers' skills and expertise to ensure musical tuition is a consistently high standard.
  • Providing access to either fully or partially subsidised music education resources.
  • Making Arts Council funding available to provide financial assistance to families facing hardship.
  • Creating a varied programme of large scale singing and performance events.
  • Developing a progressive pathway for pupils to follow through to professional music making.

As part of this school partner membership agreement, the Client commits to supporting the aims and vision of Hertfordshire Music Service by:

  • Maintaining good communications with the HMS teachers, providing a named contact for music
  • Reporting any concerns or issues promptly so HMS can support as necessary quickly and efficiently
  • Liaising with the HMS teacher to ensure any instrumental timetables are suitable
  • Encouraging pupils to express themselves through the language of music.
  • Considering the use of e.g. Pupil Premium funding to assist certain pupils with the cost of instrumental lessons.
  • Ensuring a school staff member is present at all whole class music sessions.
  • Reserving on a regular basis a suitable teaching space for instrumental and whole class lessons that is of adequate size, free from obstacles and distractions and where the music making will not disturb other activities in the school.
  • Allocating a space in the school for the safe storage of music instruments or equipment away from heat, direct sunlight or damp.
  • Making suitable equipment available for music tuition to be delivered including Wi-Fi access or an internet enabled school device for teaching online lessons or accessing cloud based content.
  • Ensuring the requirements of any HMS teacher are met so that HMS services can be delivered effectively and efficiently.

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Just for the time you are on our website.

ServerID

 

Required functionality

An automatic cookie set by our software. 

Just for the time you are on our website.

_ga

Required functionality

To track the effectiveness of our website using Google Analytics. 

2 years

saved-pages

Performance and feature

To save the pages that you visit by clicking the heart at the top of the page. 

1 month

geoPostcode

Performance and feature

This stores your postcode (or partial postcode) when we ask you for your location.

Just for the time you are on our website or 30 days (you choose this).

geoCoordinates

Performance and feature

This stores your location as a pair of latitude / longitude coordinates.

Just for the time you are on our website or 30 days (you choose this).

reckonerName-history

Performance and feature

This keeps a history of all answers submitted to the ready reckoner.

This is set in the control for each ready reckoner. If you haven't interacted with the ready reckoner for the set amount of days, the cookies are deleted.

reckonerName-content

Performance and feature

This keeps a history of what content cards are clicked on when using the ready reckoner.

This is set in the control for each ready reckoner. If you haven't interacted with the ready reckoner for the set amount of days, the cookies are deleted.

SQ_SYSTEM_SESSION

Required functionality

This used to track user sessions on forms hosted on eservices.hertfordshire.gov.uk

Just for the time you are on our website.


Third party cookies

There are links and content from other sites and services on our website. These sites and services set their own cookies.

Below are a list of cookies that the other sites and services use:

Service namePurposeMore information

Google analytics (_utma/b/c/z)

These are used to compile reports for us on how people use this site.

Cookies of the same names are also used for the same purpose by other websites such as Building FuturesCountryside Management Service and Hertfordshire LIS.

Visit the Google Analytics website for more information about the cookies they use.

You can prevent data from being collected and used by Google Analytics by installing Google's Opt-out Browser Add-on.

Google Translation - googtrans

This cookie is used to remember which language to translate each page into if you have chosen to do so.

It expires at the end of your browser session.

Bing

We use a Bing cookie to track the success of our marketing campaigns and make them more efficient.

Visit Bing to find out more about their cookies.

Google

We use a Google cookie to track the success of our marketing campaigns and make them more efficient.

Visit Google to find out more about their cookies.

Facebook

We have a number of presences on Facebook, which we may link to. Facebook may set some of its own cookies if you follow these links.

Visit Facebook to find out more about their cookies.

Twitter

We have a number of presences and feeds on Twitter, which you may wish to follow or read from this website. Twitter may set some of its own cookies.

Visit Twitter to find out more about their cookies.

YouTube

We have a YouTube channel, which we may link to. YouTube may set some of its own cookies if you follow those links.

Visit YouTube to find out more about their cookies.

Netloan

This ASP.NET_Sessionid cookie is essential for the Netloan secure online payments website to work, and is set when you arrive to the site. This cookie is deleted when you close your browser.

 

HotJar

This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.

Visit HotJar to find out more about their cookies.

Siteimprove

These cookies are set to help us report on how people are using the site so we can improve it.

Visit Siteimprove to learn more about their cookies.