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Workshops and music making days - terms and conditions

The terms and conditions governing workshops (including music making days) are intended to complement, but not supersede, the general terms and conditions of our services. By participating, you acknowledge that all provisions outlined in the general terms and conditions remain in full effect and applicable to your engagement.

1. Booking and fees

1.1. Full payment is required at the time of booking.

1.2. Fees are non-refundable except in the case of course cancellation by the provider.

1.3. All workshops must be booked in advance of attending.

2. Cancellation

2.1. The provider reserves the right to cancel the workshop if the minimum number of participants is not met.

2.2. Participants will be notified of cancellation at least 10 days before the course start date.

2.3. In the event of cancellation, a full refund will be issued to all participants and will be made through the original mode of payment only.

2.4. No refunds will be given for participant cancellations once the workshop has commenced.

3. Acceptable behaviour

3.1. Participants are expected to behave respectfully and responsibly at all times.

3.2. Disruptive or inappropriate behaviour may result in removal from the course without a refund.

3.3. The provider reserves the right to define what constitutes unacceptable behaviour.

3.4. For detailed guidelines, please refer to the HMS Behaviour Policy - Behaviour policy

4. Student supervision and late arrivals

4.1. HMS are not responsible for escorting participants to or from workshops.

4.2. Customers are responsible for the participant’s arrival and departure.

4.3. Workshops will not be extended due to late arrival.

4.4. If any workshop starts later than scheduled due to an HMS delay, the session time may be extended, subject to availability of staff and any venue restrictions.

4.5. Early drop off is not available unless specified for a specific event or session and must be agreed in writing, in advance.

5. Liability and duty of care

5.1. HMS has a duty of care for participants only during the duration of the workshops.

5.2. Outside of the workshops, all responsibility for the student’s safety, if under 18, rests with the parents or guardians. This includes within the music premises and surrounding areas (e.g. grass verges and car parks).

5.3. HMS accepts no responsibility or liability for any injury, physical and/or emotional damage, or loss during the half term music making days unless caused directly by HMS negligence.

5.4. Customers must inform HMS of any relevant medical conditions prior to the workshop, usually at the point of booking.

5.5. HMS does not accept any liability for loss or damage to customer or students' instruments or personal belongings during workshops or any other HMS activities.

6. Data protection

6.1. Personal data provided for workshops will be used solely for communication regarding the activities and will not be shared with third parties without consent.

7. Contact information

7.1. For any queries or further information, please contact the relevant music centre team or colleague named on the booking form.