We take your privacy, safety and the quality of our service extremely seriously.
If you would like to withdraw from your music lessons you need to let us know in writing to the relevant email by:
- Monday 11 October 2021 for withdrawals and/or changes effective from Wednesday 5 January 2022
- Monday 31 January 2022 for withdrawals and/or changes effective from Tuesday 19 April 2022
- Monday 16 May 2022 for withdrawals and/or changes effective from Thursday 1 September 2022
If the required notice to withdraw from lessons or memberships at the end of term is not given, a late notice administration fee equivalent to 5 lessons will be applied, or for ensemble memberships, a fee of £26 be charged. The late notice administration fee is a one-off charge and does not entitle you to receive any HMS provision.
Please ensure that all communication of notice to terminate lessons, requests to change lesson durations or types and / or invoice queries is given in writing directly to HMS and not to the HMS tutor.
Please click on the button below to send us the request, unless the school bills you directly for your lesson; in this case please contact your school directly. A list of direct billed schools can be found on our Music lessons page.
We make every effort to ensure the health and safety of students, parents and staff on the premises.
We're responsible for students whilst they are in a lesson or music centre activity but we can't provide general supervision at other times. Students should therefore remain in the care of their parents before and after lessons or activities.
Key Stage 1 children should always be collected from the door of their music centre activity.
We don't provide a qualified first aider in our music centres.