We take your privacy, safety and the quality of our service extremely seriously.
If you would like to withdraw from your music lessons you need to let us know in writing to the relevant email by:
- Monday 9 October 2023 for withdrawals and/or changes effective from Thursday 4 January 2024
- Monday 5 February 2024 for withdrawals and/or changes effective from Monday 15 April 2024
- Monday 13 May 2024 for withdrawals and/or changes effective from Monday 2 September 2024
If the required notice to withdraw from lessons or memberships at the end of term is not given, a late notice administration fee equivalent to 5 lessons will be applied, or for ensemble memberships, a fee of £26 be charged. The late notice administration fee is a one-off charge and does not entitle you to receive any HMS provision.
Please ensure that all communication of notice to terminate lessons, requests to change lesson durations or types and / or invoice queries is given in writing directly to HMS and not to the HMS tutor.
Please click on the button below to send us the request, unless the school bills you directly for your lesson; in this case please contact your school directly. A list of direct billed schools can be found on our Music lessons page.
We make every effort to ensure the health and safety of students, parents and staff on the premises.
We're responsible for students whilst they are in a lesson or music centre activity but we can't provide general supervision at other times. Students should therefore remain in the care of their parents before and after lessons or activities.
Key Stage 1 children should always be collected from the door of their music centre activity.
We don't provide a qualified first aider in our music centres.