7.1 In the event of accidental damage to a First Access instrument, HMS will bear the cost of replacement or repair.
7.2 In the event of loss or theft of a First Access instrument, HMS will investigate the loss/theft and liaise directly with the Hirer to determine the details. Where any damage, loss or theft is found to be malicious, if any instrument is kept after a request to return it is sent or if the instrument is sold or donated, the Hirer will be liable for the full repair or replacement cost, payable to HMS.
7.3 The Hirer must not authorise any repairs or maintenance, nor should the Hirer attempt to carry out any repairs personally. HMS does hope that parents/carers will support their child with routine care in accordance with any instrument care guidance issued by HMS.
7.4 In the event of any problems with the First Access instrument, in the first instance the Hirer must contact the School who will in turn contact the HMS teacher.