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To help prevent the spread of the virus, please don't come in to your music lesson or group if your child or someone they live with has:

  • a high temperature
  • a new continuous cough
  • a loss or change to their sense of taste or smell
  • been advised to self-isolate as part of the government’s test and trace program.

COVID-19 stay at home guidance

Contact your music centre asap if your child is unable to attend their lesson.

If your child becomes unwell at the centre, we'll contact you to collect them. Whilst waiting to be collected, appropriate adult supervision will be provided in line with social distancing guidelines. We will advise that the student is tested.

Book a coronavirus test

Please let us know if you or your child tests positive.

What is Musictutors.co.uk and why do I have to confirm lessons?

Musictutors.co.uk is our online platform provider. The system allows our teachers to schedule and deliver lessons in a fully secure online classroom designed specifically for music lessons. Full details for accessing this platform are available.

During the current lockdown, you need to ‘confirm’ the lessons our teachers schedule at least 2 hours before the lesson start time, otherwise the system cancels the booking. This is to support both teachers and parents/carers with their busy online schedules at this time.

If you miss an online lesson, or do not confirm a scheduled lesson as agreed with your child’s teacher which results in a cancelled booking, you will still be charged.

My child is now expected to attend online school lessons – can we move an instrumental lesson time or day?

HMS online lessons work in the same way as lessons in schools and we would encourage keeping the same schedule as previously agreed where possible.

In most cases, lessons can take place at the same time and day as previously arranged. Pupils should continue to leave online school lessons for their instrumental lessons as they would normally when attending school in person.

Schools guidance released on 7 Jan 2021 states ‘pupils should continue to have access to a quality arts education. Music, dance and drama build confidence and help children live happier, more enriched lives’. (p42, Restricting attendance during the national lockdown).

Can I simply ‘pause’ lessons until schools return face to face?

No – as per the terms and conditions, our blended learning offer means that in a majority of cases, your child’s lessons will continue online.

There are some circumstances however where online lessons may not be suitable or accessible. In these cases, please email mark.green@hertfordshire.gov.uk and we will look for potential solutions to enable musical progress to continue.

My child is still attending school as I am a key worker – how will they access instrumental lessons?

There are various options for ensuring vulnerable pupils and children of key workers can continue to access lessons whilst at school. Our teachers will liaise with you and your child’s school to find a solution that works for everyone.

If the teacher is able to, and the school agrees, guidance states that peripatetic teachers can continue to deliver face to face teaching to pupils who are at school.

Online lessons during the school day are also possible as schools can be given special access to Musictutors.co.uk to login on your child’s behalf.

My child doesn’t have an instrument at home – what should I do?

There are 2 main solutions to this issue that you may want to consider:

  1. There are several instrument retailers that offer a ‘loan to buy’ scheme at a low monthly fee and can deliver instruments to your home during lockdown. Instruments can often be returned after an initial loan period if this is required. Further details are available here.
  2. HMS has a small number of instruments – particularly for piano/keyboard pupils – that can be offered as a short term loan. For more information on this and to enquire about availability, please contact mark.green@hertfordshire.gov.uk

In the meantime, whilst you are sourcing an instrument for your child, lessons on music theory, aural skills, composition and time spent discussing new repertoire are an invaluable use of learning time with an HMS teacher.

 

COVID advice for schools

 

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Like many other websites, we place small information files called 'cookies' on your computer.

Why do we use cookies?

To remember your settings, for example your language and location. This means you don’t have to keep entering these details when you visit a new page.

To find out how you use the site to help us update and improve it.

How do I change my cookie settings?

You can change the settings of your web browser so that it won’t accept cookies. For more information visit AboutCookies.org.

But, doing this may stop you from using some of the online features and services on this website. 

Cookies we use

Cookies do a lot of different jobs, and we use 2 types of cookies:

Required functionality cookies – these cookies are essential for the website to work.

Performance and feature cookies – these cookies help to improve the performance and feel of this website, for example providing you with personalised services.


Take a look at a list of cookies we use on our website:

NameTypeHow we use itHow long we use the information for

ASP.Net_Sessions

 

Required functionality

An automatic cookie set by our software. 

Just for the time you are on our website.

ServerID

 

Required functionality

An automatic cookie set by our software. 

Just for the time you are on our website.

_ga

Required functionality

To track the effectiveness of our website using Google Analytics. 

2 years

saved-pages

Performance and feature

To save the pages that you visit by clicking the heart at the top of the page. 

1 month

geoPostcode

Performance and feature

This stores your postcode (or partial postcode) when we ask you for your location.

Just for the time you are on our website or 30 days (you choose this).

geoCoordinates

Performance and feature

This stores your location as a pair of latitude / longitude coordinates.

Just for the time you are on our website or 30 days (you choose this).

reckonerName-history

Performance and feature

This keeps a history of all answers submitted to the ready reckoner.

This is set in the control for each ready reckoner. If you haven't interacted with the ready reckoner for the set amount of days, the cookies are deleted.

reckonerName-content

Performance and feature

This keeps a history of what content cards are clicked on when using the ready reckoner.

This is set in the control for each ready reckoner. If you haven't interacted with the ready reckoner for the set amount of days, the cookies are deleted.

SQ_SYSTEM_SESSION

Required functionality

This used to track user sessions on forms hosted on eservices.hertfordshire.gov.uk

Just for the time you are on our website.


Third party cookies

There are links and content from other sites and services on our website. These sites and services set their own cookies.

Below are a list of cookies that the other sites and services use:

Service namePurposeMore information

Google analytics (_utma/b/c/z)

These are used to compile reports for us on how people use this site.

Cookies of the same names are also used for the same purpose by other websites such as Building FuturesCountryside Management Service and Hertfordshire LIS.

Visit the Google Analytics website for more information about the cookies they use.

You can prevent data from being collected and used by Google Analytics by installing Google's Opt-out Browser Add-on.

Google Translation - googtrans

This cookie is used to remember which language to translate each page into if you have chosen to do so.

It expires at the end of your browser session.

Bing

We use a Bing cookie to track the success of our marketing campaigns and make them more efficient.

Visit Bing to find out more about their cookies.

Google

We use a Google cookie to track the success of our marketing campaigns and make them more efficient.

Visit Google to find out more about their cookies.

Facebook

We have a number of presences on Facebook, which we may link to. Facebook may set some of its own cookies if you follow these links.

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Twitter

We have a number of presences and feeds on Twitter, which you may wish to follow or read from this website. Twitter may set some of its own cookies.

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YouTube

We have a YouTube channel, which we may link to. YouTube may set some of its own cookies if you follow those links.

Visit YouTube to find out more about their cookies.

Netloan

This ASP.NET_Sessionid cookie is essential for the Netloan secure online payments website to work, and is set when you arrive to the site. This cookie is deleted when you close your browser.

 

HotJar

This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.

Visit HotJar to find out more about their cookies.

Siteimprove

These cookies are set to help us report on how people are using the site so we can improve it.

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