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Paritor Help and Contact

Helpful Hints

Click HERE for detailed instructions.


How to reset your Paritor password:

  1. Go to
  2. Click the ‘Can’t access your account?’ reset link.
  3. Enter your HMS email address (as User ID).
  4. Enter the image text caption. Click ‘Next’.
  5. Click ‘Email’ – this will send a code to your HMS email address. Keep the current browser window open.
  6. Enter the code, onto the Paritor webpage, which Paritor will email you.
  7. Create a new password.

Logging In

Everyone needs to login first time through a web browser - click on the Paritor Live icon to the top right of this screen.

Use your Music Service email address

You were emailed a schooble password - enter this to login to Paritor.

Change your password to something more memorable.

Click HERE for reminders on setting up your pupils the first time.  This must be done on the internet site.  Once set up you can use the iPad app if you have one.

Click HERE for help with the iPad app.


iPad App

An iPad app is available, this will only work on iPad, not on any phone including iPhone.  If you wish to use this, it's up to you but we are not providing support for the app, if you have problems please use Paritor through a browser instead.  However, some teachers do find it useful as it can be used when you are offline.  If you are having problems, it can sometimes work to delete the app and re-install it from the App Store.  You will have to register the app again and download your schedules if you do this.  Problems most often occur when there is an update either of the app or of ios.  It does seem to work best if you keep up to date with the latest ios.

Here are more detailed documents to help you with using Paritor.  Click to open.

Paritor instructions (docx)

Paritor instructions (pdf)

Paritor for iPad



If you have an issue related to your work email ( contact


If you have a specific problem with your Paritor account, an error or query, please fill in the form below which will be sent to those who can help.

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